Terms of Service

1. Acceptance of Terms

By accessing or using DreamSphere services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

DreamSphere provides:

• Visa application assistance
• Document verification
• Travel assistance
• Education consultation

We are a private assistance provider, not a government, embassy, or consulate. We do not guarantee visa approval, appointment availability, or processing time; those decisions and timelines belong to the relevant authorities.

3. User Responsibilities

You agree to:

• Provide accurate and complete information
• Update information when necessary
• Maintain confidentiality of your account
• Comply with all applicable laws and regulations
• Pay all fees as agreed upon

4. Payment and Refunds

• All fees must be paid in advance unless otherwise agreed
• Service fees are non-refundable once the application process begins
• Government fees are subject to the respective authority's refund policies
• Cancellation fees may apply

5. Limitation of Liability

DreamSphere:

• Is not responsible for decisions made by government, embassy, consular, immigration, or visa-centre authorities
• Does not guarantee approval of any application
• Is not liable for any indirect, incidental, or consequential damages
• Limits liability to the amount paid for our services

6. Confidentiality

We maintain strict confidentiality of all client information as outlined in our Privacy Policy. However, we may disclose information:

• When legally obligated
• With your explicit consent

7. Termination

We reserve the right to:

• Terminate services if terms are violated
• Refuse service to anyone
• Modify or discontinue services without notice

8. Governing Law

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be resolved in the courts of Dubai, UAE.

9. Contact Information

For any questions about these Terms of Service, please contact us at:

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website.

Last updated: September 23, 2026